1. Introduction
Welcome to Treat Overseas (treatoverseas.com), a sister concern of RIA Health Limited. By accessing our website, submitting inquiries, or utilizing our medical tourism and facilitation services, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully before engaging our services.
2. Nature of Services (Medical Facilitation)
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Facilitator Role: Treat Overseas acts strictly as an intermediary and medical tourism facilitator. We connect patients with international healthcare providers, notably BNH Hospital in Thailand, and assist with logistical coordination.
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Not a Healthcare Provider: Treat Overseas does not practice medicine, provide medical diagnoses, offer clinical treatments, or guarantee specific medical outcomes. All medical treatments, procedures, consultations, and professional advice are provided independently by licensed physicians and medical staff at partner hospitals.
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Second Opinions & Estimates: Cost estimates, treatment plans, and medical evaluations provided prior to travel are estimates based on medical records shared by the patient. Final treatment plans and actual costs are determined by the treating physicians upon physical evaluation at the destination hospital.
3. Logistical Support & Third-Party Services
While we coordinate travel arrangements—including medical visas, flights, accommodation, and hospital appointments—certain services are provided by independent third parties (airlines, hotels, immigration authorities, and transport providers).
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Treat Overseas is not liable for changes, delays, cancellations, visa rejections, or service failures caused by third-party providers or governmental bodies.
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Travelers are responsible for ensuring their passports are valid for at least six months beyond their intended travel dates and for complying with all international travel requirements.
4. User Responsibilities & Accurate Information
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You agree to provide true, accurate, complete, and up-to-date personal and medical information.
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Failure to disclose relevant medical history, pre-existing conditions, or previous treatments to Treat Overseas or the treating hospital may adversely affect your medical care and voids liability on our part.
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You are responsible for following all medical instructions, pre-operative guidelines, and post-operative care advice issued by your treating physicians.
5. Payments, Fees, and Refunds
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Service Fees: Fees for facilitation, travel coordination, and hospital appointments will be communicated clearly prior to service confirmation.
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Hospital Payments: Direct medical expenses, hospital bills, and surgical fees are typically paid directly to the partner hospital or through designated secure payment channels established by Treat Overseas.
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Refund Policy: Refunds for logistical bookings (hotels, flights, or visa processing) are subject to the cancellation and refund policies of the respective third-party vendors and airlines. Facilitation service fees may be non-refundable once administrative processing has commenced.
6. Limitation of Liability
To the maximum extent permitted by applicable law:
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Treat Overseas and RIA Health Limited, along with their directors, employees, and partners, shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to medical treatments, surgical complications, hospital negligence, travel delays, or missed connections.
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Our total liability for any claim arising from our facilitation services shall not exceed the total fees paid directly to Treat Overseas for those specific services.
7. Intellectual Property
All content on treatoverseas.com—including text, graphics, logos, images, and software—is the property of Treat Overseas or its licensors and is protected by international copyright and intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions. Any legal disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Dhaka, Bangladesh.
9. Changes to Terms
We reserve the right to modify or replace these Terms and Conditions at any time. Continued use of the website or our services after any changes constitute your acceptance of the new terms.
10. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
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Company: Treat Overseas (Sister concern of RIA Health Limited)
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Website: treatoverseas.com
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Email: business@treatoverseas.com